Our Work.

The automotive sector faces transformational change from the impact of technology, regulation and changing customer attitudes. Lexus are reshaping their operations to deliver a 21st century, premium customer experience. Through a ‘Future Back’ approach – a combination of research, insight gathering and a process of bringing the outside-inside – we initiated a programme that will inform the strategic actions required to deliver class-leading CX and maintain premium positioning for Lexus.

Marketing was identified as an area for major development to support RMDK’s international growth strategy. Our consultants created a blueprint for a new marketing organization covering structure, roles and responsibilities. This included identifying the strategic pillars required in terms of marketing activity such as brand, website and CRM. Subsequent workstreams included providing input for RMDKs Marketing Vision 2020-24.

As part of their 2024 strategy, Walsall Housing Group embarked upon an ambitious digital transformation plan in 2021. SaturnFive conducted preparatory work to provide market intelligence, customer insight and strategic recommendations for implementation. The plan gained board approval and is now in the implementation phase across the organization with SaturnFive providing ad hoc consultancy.

Debra UK is a national charity supporting those living with Epidermoloysis Bullosa (EB), a serious skin condition that currently has no cure. The charity funds pioneering research, specialist healthcare, international best practice and lifelong care to the EB community. SaturnFive was commissioned to develop a complete refresh of their brand identity to provide a solid foundation for future fundraising and marketing activity. The assignment extended into developing a new retail design concept for their 100+ stores across England and Scotland.

The Milton Keynes software business was looking to explore international markets as part of its scale-up plans. Through our Cape Town business hub, we instigated and managed a pilot project to assess the market opportunity and product acceptance in South Africa, providing local intelligence, on-the-ground operational support and customer recruitment. Our recommendations outlined the product and operational development required for further expansion. The business was successfully acquired by ATG in 2021 and continues to operate under the SalesMaster brand.

Avison Young were seeking better integration of marketing and sales to improve the effectiveness of their business development activity in BC. Key to this was gaining an aligned view of client expectations and attitudes towards the brand. SaturnFive undertook market intelligence and customer interviews to define the development actions most relevant to customers and effective for the Vancouver regional business in British Columbia.

SHEILEX Corporation is a global IoT services company based in North America. It is building an ecosystem of connectivity to provide reliable and affordable access to technology that drives modern business. SaturnFive was appointed to develop their brand strategy and create a corporate identity ahead of the company’s  launch in January 2023. Our work continues with on-going strategic advisory services and marketing support.

ICR Leasing operate in the UK automotive sector serving corporate and SME businesses with their vehicle fleet acquisition. ICR’s aim was to improve its market share and achieve a strong position in the top 50 UK fleet companies. SaturnFive worked with the management team to develop a growth strategy, to design the planning framework, provide market insight and make recommendations. The plan was approved by the group Board with the business joining the FN50 in 2021.